Shipping policy

SHIPPING POLICY

Atlas & Co uses third-party fulfilment partners. Depending on stock availability, your order may be dispatched directly from one of our fulfilment facilities.

PROCESSING

Orders are normally processed within 1–2 business days. Orders placed on weekends or public holidays begin processing on the next business day. During unusually busy periods, processing may take slightly longer.

UNITED STATES SHIPPING

Orders under $75 are charged $4.95 for standard shipping.

Orders of $75 or more qualify for free standard shipping.

Standard US delivery is normally 7–12 business days after dispatch. Delivery times are estimates rather than guarantees and can be affected by carrier delays, severe weather, customs or an incomplete address.

INTERNATIONAL ORDERS

International availability, shipping rates and estimated delivery times are shown at checkout. Unless checkout states otherwise, the recipient is responsible for any import duty, tax or customs charge imposed by the destination country.

TRACKING

When tracking is available, it will be emailed after dispatch. Tracking can take 24–48 hours to show its first update.

ADDRESS CHANGES

Please check your shipping address before placing your order. Contact support@tryatlas.store immediately if it needs changing. We cannot guarantee an address change after fulfilment has begun.

DELAYS, MISSING PARCELS AND DAMAGED DELIVERIES

If tracking has not updated for an extended period, an order is overdue, or a parcel arrives damaged, contact support@tryatlas.store with your order number and, where relevant, clear photographs. We will investigate with the carrier and make the issue right in accordance with applicable law.

CONTACT

Email: support@tryatlas.store

Last updated: 10 August 2026